Property Management & Rental Homes
Serving the
Greater Albuquerque, New Mexico Area
Have Questions?
Call: (505) 205-1581
or Send Email
Tenant Maintenance Request | Advantage Pointe Properties | Albuquerque, New Mexico | Albuquerque Balloon Fiesta Property Management
and
Rental Homes

service with an
Advantage

serving the greater
Albuquerque, NM
Rio Rancho, NM areas

M-F 8-5  Sat 9-4  Sun 12-4

Maintenance Request Form

If this is an emergency maintenance request, please click here for further instructions and before submitting your request.

Please complete the following maintenance request form in detail. Note that all fields having a red '*' are required.

Provide as much information as possible about the nature of the maintenance request. Doing so may eliminate having to clarify the information provided thereby enabling your property manager to respond in a more timely manner.

If you have not had a response to your maintenance request by noon of the business day next following the date you submitted this request, please call us at (505) 205-1581 and ask to speak with your property manager. If your property manager is not available, please ask to speak with any property manager this is available.

Thank you.

Richard L. Small, Qualifying Broker
Advantage Pointe Properties

MAINTENANCE REQUEST FORM: 
1). Contact and Property Information:  (fields with a * are required)

Salutation: *
First Name: *
Last Name: *
Addres-Line 1: *
Addres-Line 2:
City: *
State & Zip Code:: *      (5 Digits)
Daytime Phone: *
Evening Phone: *
E-mail Address: *

2). Enter Maintenance Request Message Here: * (please be detailed)


Security Code: *   < - Please enter the code you see to the left.

   



Emergency Maintenance Request - What to Do

If this is fire or gas emergency, exit the home immediately!

Once you and your family are safely clear of and away from the home, call '911' to report a fire or, for gas emergencies, call 888-664-2726.

For detailed information, click the appropriate link here > [ Fire ]  [ Gas ]  [ Police ]  [ Heating]  [ Water Leaks ]


Fire Emergencies
  1. DO NOT attempt to extinguish the fire yourself;
  2. Exit the home staying as close to the floor as possible to avoid smoke inhalation;
  3. Once you and your family are safely out of and away from the home, call '911';
  4. DO NOT re-enter the home -  for any reason - until the fire department authorizes you to do so;
  5. Call us at (505) 205-1581.


Gas Emergencies
  1. DO NOT use any device that would create an open flame or any electrical device, including your cell phone, while in the home;
  2. Exit the home immediately;
  3. Once out of and safely away from the home, call the New Mexico Gas Company at (888) 664-2726;
  4. DO NOT re-enter the home - for any reason - until the New Mexico Gas Company representative authorizes you to do so;
  5. If necessary, call us at (505) 205-1581.
[ Back to 'Emergency...What to Do' ]   [ Back to Top ]


Police Emergencies
In the event of a home invasion, call '911' immediately and:
a. if possible, exit the home through a window or door that is furthest from the point of entry;
b. if not possible, barricade yourself and your family in a room that is furthest from the point of entry and remain away from windows.

For all other police emergencies, dial '911.'

For non-emergencies or to report a crime, call the police department serving your area (in Albuquerque, call (505) 242-2677).

Please be certain to provide us with a copy of any police reports that may result.
[ Back to 'Emergency...What to Do' ]   [ Back to Top ]

Heating Emergencies
Call us at (505) 205-1581. If necessary, leave a message. We will respond within the hour.
[ Back to 'Emergency...What to Do' ]   [ Back to Top ]


Water Leak Emergencies
  1. All of our homes have emergency water shut-off valves. The location of this valve can be found in the 'Things to Know about Your Home' document published to your Tenant Portal. If not, this valve is usually located in the garage area near the hot water heater or an interior wall in a closet opposite the location of the hot water heater. This valve will be operated by a lever or a red or blue knob. Turning this valve (clock-wise) to the 'off' position will shut off all water to the interior of the home;
  2. Call us at (505) 205-1581.
[ Back to 'Emergency...What to Do' ]   [ Back to Top ]



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All rights reserved © 2009-2010 - Advantage Pointe Properties

Richard L. Small, Qualifying Broker/Owner

Leticia Mendoza, Associate Broker